Sr. People Systems and Operations Analyst

Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today’s innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals are made, tested, and released for decades to come. The sky’s the limit.

Careers at RMB are fast-moving, with the high growth you’d expect from a world leader in microbiology automation. Advancement at RMB affords an opportunity to achieve your personal goals and develop your passions, in an inclusive environment where every employee has the resources and opportunities to hone their skills. You’ll do more, learn more, and have the ability to make a profound impact on our business.

This role combines the crucial functions of People Systems Analysis and Operations, ensuring both efficient People and Culture administrative processes and the effective use of our People System (UKG). The ideal candidate will be a detail-oriented individual with a strong understanding of both People practices and technology. 

Job Summary: The People Systems and Operations Analyst is responsible for the day-to-day administration and optimization of our People System, while also contributing to efficient People operations across various functions. This role ensures data accuracy, compliance, and supports People and Culture initiatives through system management, reporting, and technical expertise. 

Key Responsibilities:  

People Systems Management:  
Manage and maintain the People System database and related systems, ensuring data integrity, system configuration, and user access. 

Troubleshoot and resolve People System-related issues, providing timely technical support to People and Culture team and end-users. 

Assist in system upgrades, implementations, and testing, collaborating with IT and external vendors as needed. 

Ensure data privacy and security by maintaining access controls and complying with relevant regulations. 

Develop and maintain documentation, training materials, and conduct training sessions for HRIS users. 


People Operations Support:  
Generate and analyze People reports and metrics to support decision-making, identify trends, and provide insights.
 
Contribute to optimizing People processes and workflows, identifying opportunities for automation and system enhancements. 

Support various People functions such as talent acquisition, performance management, benefits administration, and compliance. 

Collaborate with People and Culture team to gather requirements, translate needs into technical specifications, and ensure People System solutions meet operational needs. 

Assist in the development and implementation of HR policies and procedures as they relate to the HRIS. 

Respond to requests for employment verifications and unemployment inquiries. 

Provide reports and data to support annual EEO-1 reporting. 

Review HR invoices against contracts for accuracy before submitting for processing and approvals. 

Respond to day-to-day employee inquiries. 

Required Skills and Qualifications:  
Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field. 

Five years of total experience in Human Resources / People and Culture; Three years of which focused on HRIS/People System administration or was in a related role. 

Strong understanding of People operations. 

Experience with UKG required.  Experience with Lever and HR Soft is preferred.  

Strong analytical and problem-solving skills, with a focus on attention to detail and accuracy. 

Excellent communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders. 

Ability to manage multiple priorities and projects simultaneously. 
Knowledge of People processes and practices, including data privacy and compliance regulations. 

Experience with advanced Excel functions and data analysis tools


ABOUT RAPID MICRO BIOSYSTEMS:
Rapid Micro Biosystems creates, sells, validates, and services innovative products for fast, accurate, and efficient detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products.

The company’s Growth Direct™—the first and only growth-based system to automate rapid compendial QC Micro testing—ensures data integrity, compliance, and operational efficiencies driven by rapid methods and automation.

Rapid Micro Biosystems is dedicated to providing groundbreaking technology and products to support companies in their journey to achieve greater reliability, efficiency, and better predictability, ultimately providing higher quality products for improved patient outcomes.

Rapid Micro Biosystems is headquartered in Lexington, Massachusetts. Our research & development, and manufacturing operations are located in Lowell, Massachusetts. Additionally, we maintain field offices in Freising, Germany; Switzerland, and Singapore.

Equal Opportunity:
Rapid Micro Biosystems is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Rapid Micro Biosystems discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

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